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I turn manual processes into digital solutions that save time, reduce errors and improve operations.
These are some of the most common signs that a process could work better.
If a process depends too much on copying, pasting, checking and repeating, there is probably an opportunity to improve it.
Analyze my process ↗I organize my work around what your operation needs, not around a specific tool.
I analyze how a process works today and identify bottlenecks, repetitive tasks and improvement opportunities.
I turn repetitive tasks into automated workflows.
I turn scattered information into useful indicators for decision-making.
I build digital solutions tailored to the needs of the business.
I especially enjoy working with SMEs and entrepreneurs who want to organize their operations in order to grow. We start with the essentials, with solutions sized to your stage and budget, and grow them with you.
Pick the situation closest to yours and I'll show you where we would start.
I understand how the process works today, who is involved and where time is lost.
I identify opportunities and design the right solution for your operation.
I build or configure the solution and we test it with your real operation.
We measure results and make improvements.
A selection of solutions I've designed and implemented in real processes.
Responsive landing pages with services, plans, forms connected to Google Sheets and direct contact via WhatsApp.
Daily dashboard with KPIs, alerts and filters, fed by automated data from SQL and Apps Script.
End-to-end mapping and standardized accounts, data sources and SQL/Snowflake queries.
Automated reconciliation, weekly payment calculation and data analysis in Power BI.
A Python and Pandas workflow to clean, validate and summarize 1.1M+ records.
Have a similar process?
Analyze my process ↗Years of experience, translated into real results.
Results achieved in real processes throughout my professional experience. Every project is different and results depend on its context.
I'm Sindy Pallares. I understand business processes and turn them into more efficient digital solutions.
For more than 10 years I've worked at Fintech companies and startups across LATAM in finance, payments, reconciliation, operations, CX and data. I've led teams of around 12 analysts and high-volume financial and operational processes.
Today I bring that experience to companies of different sizes, and I especially support small businesses and entrepreneurs who don't have a process or data team and need to organize their operations to grow.
I don't automate for the sake of it. First, I understand the process.
Finance · Operations · Payments · Data · Technology
My career is the foundation of how I work: I know from the inside the processes I now help you improve.
I use the right technology for each problem. I don't sell tools; I design solutions.
Everything you need to know
before getting started.
Not necessarily. First we analyze how your process works today, identify improvement opportunities and propose automation solutions tailored to your needs.
No. I work with companies of different sizes and especially support small businesses and entrepreneurs. Solutions adapt to your size, stage and budget.
Not necessarily. The solution can integrate with the tools the company already uses whenever feasible.
Administrative and financial processes, reports, data consolidation, follow-ups, bookings, notifications and other repetitive tasks.
It depends on scope and complexity. First we analyze the process, then we define the solution.
Yes. I work remotely with companies and entrepreneurs across Colombia and LATAM.
Tell me what you do today and what you want to improve. Let's talk about how to solve it.
I'll get back to you to schedule a conversation.
Regional Finance Operations · OTC · Controls · KPIs · Automation
Payments · Reconciliation · Disputes · SLAs · Cross-functional Operations
Team Leadership · Reconciliations · Chargebacks · Dashboards · Data Analysis
Financial Reconciliation · Budget Analysis · Collections · Automation · Continuous Improvement
Administrative Support · Data Entry · Client Coordination · Early Process Exposure
